Frequently Asked Questions
What size bottles do the shelves hold?
The indents on the shelves measure approx 1 1/4" in diameter. They will hold any standard 5 ml-30 ml essential oil bottles.
Can different size holes/indents be made?
Yes, If you would like smaller or bigger holes, just send us a note in the comment section to get details.
Can I order a shelf without holes?
Yes, We do have a shelf that can be ordered that does not have any holes or indents. It does have a flat dowel across the front to keep items from falling off.
I don't see a shelf in the size I need, do you offer custom order?
Yes, We love custom orders. Let us know you're dreaming, and your dimensions and we'll get you a quote after a few small questions. Submit a request on the comment page.
How long will it take to get my package?
We custom make each piece, so once ordered, we will begin working on your shelf. Production takes 7-10 days and shipping around 3-5 days.
Shelves are packaged securely in a box and shipped separately if ordering multiple. We currently use FedEX ground which takes 3-5 days depending on location. We are happy to expedite the shipping if necessary. Please contact us for pricing.
FedEx does not ship to post office boxes, so please submit a physical address.
Shipping to Alaska and Hawaii are extra. Please inquire prior to purchase.
Please ask about shipping outside the U.S. We will shop around for the best shipping rates once we know its destination
A tracking number will be forwarded via email once package has shipped.
All packages are insured through FedEx.
Once package is marked as delivered, we are no longer liable for package. If you would like a signature upon delivery, please let us know, there is an additional charge.
Refunds and Exchanges
Displayyourshelf prides itself on quality craftsmanship. If for some reason you are unhappy with your purchase, please contact us so that we may resolve the issue within one week of receiving the shelf. Refunds and returns are considered on case by case basis.
Gift wrapping and packaging
Many times, customers love their displayyourshelf shelf so much they want to share with a friend or loved one. Usually as a gift for a birthday, graduation, incentive, congratulatory etc. We are happy to add a sentiment card at no additional charge. Just let us know the occasion and wording for the card and we'll add it to the package.
Custom and personalized orders
We love custom orders!!!. If you don't see a size that works for your space, just send us a note via the "Contact" page, with your dimensions and the style you like and we'll return promptly with a quote. Also include shipping address so we can give an accurate quote on shipping.
Custom colors are also accepted. We use the Rustoleum 2x satin colors.
Not sure the color or stain is just right for you décor? We are happy to send a sample to you. Just send a request and we'll send a sample right away usually at no charge